Updated Policies
Terms and Conditions
At Winni Studio, we work hard to ensure our store policies are fair, clear and transparent. If you can’t find the information you’re looking for below, don’t hesitate to get in touch so we can help you further.

Refunds and Returns
Important Information
Returns: Please note that we are unable to accept returns or exchanges on all jewellery due to hygiene reasons unless faulty. Thank you for your understanding.
Policy Details
Every earring you purchase will come with alcohol pads and earring back plugs.
Shipping and Delivery at Winni Studio
How it Works
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Flat Shipping fee of $4.50 for all orders to addresses in New Zealand
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Free shipping for any order $50 and above* for orders to addresses in New Zealand
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Flat Shipping fee of $20 for all orders to addresses in Australia
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Free shipping for any order $80 and above* for orders to addresses in Australia
Estimated Delivery Time
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All our standard shipping to New Zealand addresses should arrive between 2-5 working days** from confirmation of order shipment (sent via email).
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All our standard shipping to Australia addresses should arrive between 2-10 working days** from confirmation of order shipment (sent via email).

