top of page

Updated Policies

Terms and Conditions

At Winni Studio, we work hard to ensure our store policies are fair, clear and transparent. If you can’t find the information you’re looking for below, don’t hesitate to get in touch so we can help you further.

Refunds and Returns

Important Information

Returns: Please note that we are unable to accept returns or exchanges on all jewellery due to hygiene reasons unless faulty. Thank you for your understanding. 

Learn More

Policy Details

Every earring you purchase will come with alcohol pads and earring back plugs. 

Get in Touch

Shipping and Delivery at Winni Studio

How it Works

  • Flat Shipping fee of $4.50 for all orders to addresses in New Zealand

  • Free shipping for any order $50 and above* for orders to addresses in New Zealand 

​

  • Flat Shipping fee of $20 for all orders to addresses in Australia

  • Free shipping for any order $80 and above* for orders to addresses in Australia

Get in Touch

Estimated Delivery Time

  • All our standard shipping to New Zealand addresses should arrive between 2-5 working days** from confirmation of order shipment (sent via email).

​

  • All our standard shipping to Australia addresses should arrive between 2-10 working days** from confirmation of order shipment (sent via email).

bottom of page